Working with AI. Designing for AI.
How I use AI in my work — and how I think about designing AI experiences.
01 / IN MY PROCESS
How I use AI in my work
AI can accelerate execution faster than it accelerates understanding. I use it to move through the work faster without skipping the thinking that makes my work better.
02 / DESIGNING AI EXPERIENCES
How I think about designing AI experiences
The interface is only one part of the experience. When AI can interpret, recommend, act, and adapt, I think beyond the screen to the behavior of the system: what it should decide, when it should stop, and how people stay meaningfully in control.
Autonomy
Oversight
What should the system decide, and when should control move back to the user?
Trust
Verification
What evidence, visibility, and recovery does someone need to judge the result?
Helpfulness
Interruption
When has an interruption actually earned the user’s attention?
Personalization / Pretend intimacy
Can the system use context without pretending to feel or understand more than it does?
Continuation / Closure
When does continued help stop being helpful?
CENTRAL IDEA
The human is still the point of the experience.
